Our hours of operation are Monday - Friday from 9am to 5pm PST. Please allow up to two business days for a reply within our hours of operation.
Stateside offers a 14-day return policy: you have 14 days from when your order is delivered to ship/postmark it back to our return center for a refund.
Customer is responsible for a flat return shipping fee of $8.00 which will be deducted from your refund.
Items must be returned in the condition which they were received. Please include your packing slip inside the return package.
ALL SALE ITEMS ARE FINAL SALE.
Email email@example.com to start a return. In your email, please include your order number and the items you wish to return with the reason why.
Stateside has the right to refuse returns that do not meet these requirements. All returns will be processed within 7 - 10 days of receipt.